ITSM - IT Service Management Software Solutions
Easily Manage IT Assets, Licenses, Audits. Integrated Help Desk.
Our Services
Consulting
We have implemented numerous successful ITSM projects over the past 20+ years in all service areas, including digital service management, digital business automation, and digital service operations. With experience working for BMC, Symphony SummitAI, ServiceNow, Microfocus, Manageengine, and R&D departments, only Brilliant is a partner who can provide advice on the best methods for implementing solutions. Brilliant Architects and Solution Consulting will perform executing the following activities for Consulting Services
Digital Service Management
Helix ITSM
Helix Chatboat
Helix Business Workflows
Helix Digital Workplace
Implementation
Brilliant Info has rich experience in implementing IT solutions. Our implementation method is appreciated 4 times by Gartner in its reports. IT implementation is a skill that Brilliant Info has a wealth of experience in. Gartner praises our implementation strategy four times in its reports.
When executing the solution, we bring the investor attitude to the table. Holding the arms of the client’s investors while implementing the solution. The mindset aids the customer team’s increased adaptability. These tools have consistently shown to be suitable for all of our installations and client support.
Training
We at Brilliant Info have a very good and multi-dimensional relationship with ITSM Software solution. We take pleasure in guiding our valuable partners and client or operational workforce to effectively participate in running ITSM solutions in their organization. Through our advanced level training, we make our client team more focused through various solution levels from L1 to Expertise L4 ripping high business values and others. In this manner, we are proving the investments made in ITSM solutions utilizing it towards the expectations and taking the efficiency of your operations beyond the horizon. We provide lab sessions to our trainees as well as developer to have complete exposure knowledge to the use cases as part of our exercise. Our trainers are technology and method agnostic and have rich experience in these solutions and their business values.
Licensing Sale
Brilliant offers IT solutions for the Autonomous Digital Enterprise. Brilliant offers SaaS-based and on-premise software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe. From core to cloud to edge, brilliantly delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise. Brilliant having the Licenses for Asset Management and Asset Tracking which delivers complete visibility into asset cost, usage, and return on investments for improved business performance insight.
Brilliant are having the Licenses of BMC, Microfocus, Servicenow, Symphony SummitAI, and Manage Engine.
500+
Happy Client
700+
No of Project
50+
Partners
10+
Location
About Us
Brilliant Info Systems Pvt. Ltd. is India’s premier Information Technology Services Company, started in 2002. Brilliant is a leading Service provider of broad Spectrum ITSM Solution (consulting, implementation, training and licensing sale).
Brilliant Info System Pvt. Ltd. delivers unmatched business values to the customer through a combination of process, excellent quality framework and service delivery. Brilliant beliefs in providing the appropriate end to end business solution that leverages technology. Brilliant provides a solution for a dynamic environment where business and technology strategies are covered.
Brilliant Info System Pvt. Ltd. works with large global corporation and new generation technology companies, to build new services and implement prudent business technology in today’s dynamic digital environment.
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Trusted By The Best Partner Companies
Our Vision must exceed the expectations of our customers, whom we define as partners and fellow employees. Our Vision is to be the reason for success of every client. To be Trustworthy and personal responsibility in all relationships by providing Quality, On Time Delivery, Customer Satisfaction & Productivity.
